Frequently Asked Questions

The most effective way to power cycle a port is through the web interface. You can simply select the port or range of ports and select “Restart” under the Admin drop down menu in System-> ADSL Port Service.
It is not recommended to connect the Data+Power to a computer’s Ethernet interface if the interface is not PoE ready.
No. The VX-1000HDx does not allow for the remote management of the DSLAM if you are connected to any of the data ports. Remote management of the VX-1000LD/MDi will only be allowed through the Uplink port.
Yes. Voice can still be transmitted through the lines even if the Ethernet Extenders are powered off.
The DSLAM does not have web interface capability. Management is done by either a Telnet session, or by console.
NOTICE: We will continue processing orders as usual despite the COVID-19 situation until further notice.