Versa Product Returns

The following contains Versa Technology’s product return policy. For RMA’s, please contact us and visit this page to request an RMA.

  • RMA numbers are only valid 45-days from the date issued.
  • Return for refund merchandise is required to return the original accessory together for full refund.
  • A minimum 5% transaction fee will apply to all pending returns.
  • A minimum 15% restocking fee will be applied if returned merchandise is missing parts/incomplete.
  • Versa Technology reserves the right to refuse RMA application if defective description is not clear enough.
  • Refunds are available for items returned within 30 days from the date of purchase invoice.
  • Store Credits are available for items returned after 30 days from the date of purchase invoice.
  • Shipping document of Invoice, Packing and Waybill are required to fax/email to Versa Technology for outside USA after RMA number is released.
  • Cost of shipping products back to the customer will be paid by Versa Technology Inc. (Free ground shipping for USA – domestic customers only. International customers are responsible for shipping costs.)
  • Warranty applies to the customer who have purchased the product directly from Versa Technology.
  • Warranty repair, exchanges and refunds WILL NOT be applied to items of physical damage, improper installation, abuse, or liquid damage. Items will be returned to the customer after inspection.
  • Unauthorized RMA items will NOT be processed.
  • RMA number must be visible on returned package(s) for shipment to be received.

Questions? Please contact us here or call (800) 989-2797.

NOTICE: We will be closed Dec. 24th, 25th and Jan. 1st for the Holidays